A New Perspective for Industrial Machinery Manufacturers
Effectively manage the day-to-day changes with the tools and services necessary to truly distinguish your business.
Global Cloud ERP Built for Manufacturers
Epicor understands that industrial machinery and capital equipment manufacturers face daily challenges, including price reduction pressures, rising raw material costs, and labor shortages. To stay competitive, businesses are streamlining and adopting new technologies to automate processes, reduce waste, and achieve faster lead times. Epicor’s solution supports every step from customer contact to after-sales service.
- Support for engineer-to-order and mixed-mode manufacturing
- Collaboration tools delivering enhanced cross-functional collaboration
- Embedded project management supports cost management and schedule visibility
- Product Lifecycle Management (PLM) for complex engineering intensive product control
- Embedded robust quality management to support stringent regulatory requirements
Unlocking Insights and Tools that Drive Success
Promote Customer and Supply Chain Collaboration
Epicor Collaborate is a cloud-based collaboration tool that transforms how organizations use ERP for decision-making. By integrating unstructured meetings and digital conversations with ERP data, it eliminates silos and enhances business strength. Easy to use with hashtags and mentions, it supports real-time collaboration in critical areas like bid preparation, customer service, project management, and quality improvement.
Reduce Your Labor and Material Cost
Epicor for Industrial Machinery is a real-time, paperless manufacturing solution using Kanban production. It eliminates the need for work orders and paper by creating queue records for tasks. Supporting four types of Kanban, it offers flexibility to replenish stock based on minimums or future demand. Combining material requirements planning with Kanban efficiencies, it ensures stock availability, enhances productivity, and shortens lead times.
Simplified Product Lifecycle Management
For industrial machinery companies, Simplified Product Lifecycle Management (PLM) is crucial. Epicor PLM solutions offer CAD data management, product data management (PDM), and technical document management, integrating seamlessly into Kinetic. It serves as a central repository for process and product history, promoting integration and data exchange among users. Epicor PLM manages all product documentation throughout its lifecycle and integrates with various CAD and EDA systems, benefiting companies that design and manufacture their products.
Make Better Decisions with Analytics
Epicor Data Analytics (EDA) transforms Kinetic data into actionable insights through an intuitive cloud service. It helps companies grow by reducing costs, identifying opportunities, and speeding up decision-making. EDA offers customizable dashboards with visual KPIs, graphs, and charts for easy data analysis. Users can drill down into data for detailed insights, enhancing strategic decision-making.
Manage Projects with Confidence
To succeed in a project environment, project management must be integrated into every aspect of your business solution. Efficiently managing project portfolios gives companies a competitive edge by better understanding costs, allowing confident bidding and winning of business. Project Management is a comprehensive solution for planning and executing simple or complex projects with intricate phases and strict costing or billing methods. Embedded in Epicor, it uses detailed estimation, planning, scheduling, costing, and supply chain logistics for complete project control and analysis.
Epicor for Industrial Machinery addresses the challenges of global expansion and plant consolidation by offering comprehensive multisite capabilities and local support. It streamlines intra- and inter-company processes, synchronizes supply, demand, and fulfillment, and adheres to global trade standards like GTIN-14 and RoHS. This leads to industry-leading performance and maximum efficiencies across a globally extended enterprise.
Industry Leading Service and Support
Epicor has over 45 years of experience delivering industry-focused solutions and ongoing customer care to over 24,000 installations globally. With support offices worldwide, Epicor uses its Signature Implementation Methodology to plan, design, validate, and deploy solutions efficiently. Staffed with trained employees and world-class tools, Epicor ensures on-time, on-budget implementations, allowing companies to quickly use Epicor for Industrial Machinery, saving time and money with broad functionality at a lower total cost of ownership.
Capabilities
Service Your Products at Home and In the Field
Service Management is for industrial equipment manufacturers needing in-house repairs or light offsite services without mobile access. It centralizes dispatching and service cost reporting, supporting drop shipment of parts. Epicor Field Service Management (FSM) extends these capabilities for mobile field resources, integrating with Kinetic. FSM automates service processes, offering quick access to customer info, service history, and technician availability, with features like scheduling, service history tracking, signature capture, offline capabilities, and customizable checklists.
Supplier Relationship Management
To stay competitive, you need to respond quickly to customer requests and manage demand without excessive inventory. The Supplier Relationship Management (SRM) module integrates with various management systems, allowing you to create and manage RFQs efficiently. The Supplier Connect module enables electronic collaboration with suppliers, letting them review inventory, check payments, and process POs and RFQs online. This reduces the need for time-consuming communications and improves internal efficiencies through better collaboration.
Quality Assurance
Within the Quality Assurance module, you can access all quality functions including the scrapping of raw materials and finished goods and tracking first article inspections. Queues are available for all material needing inspection. Shop floor workers can add non-conformant parts to the inspection queues, and inspectors have full disposition and corrective action follow-up capabilities.
Product Configuration
Epicor Commerce’s configurator module helps industrial equipment manufacturers manage complex product customizations by displaying all options on one page, simplifying customer choices. Integrated with Epicor Commerce, it supports web-based configurations for quoting and pricing, and ensures rapid response to new orders by instantly flowing accepted configurations to Kinetic. This tool meets customer requirements and provides visual confirmation of configurations.
Relationship Management
Epicor Customer Relationship Management (CRM) manages all customer interactions, from lead generation to order fulfillment and support, involving customers throughout the supply chain via Collaborate. For industrial machinery companies, the Case Management module offers personalized service, linking customer calls to various activities like quotes and orders. This reduces service costs and maximizes field service revenue, with collaborative tools aiding in problem resolution and communication.